Privacy Policy

1. Introduction

SiteStock ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number)
• Business information (company name, registration number, VAT number)
• Location data (GPS coordinates when using location-based features)
• Device information (device type, operating system)
• Usage data (pages visited, features used)

2.2 Supplier Information

If you register as a supplier, we also collect:

• Banking details for payout processing
• Product and inventory information
• Staff information you add to your account

2.3 Order Information

We collect information related to orders:

• Order details (items, quantities, prices)
• Delivery addresses and GPS coordinates
• Delivery verification photos
• Signatures and recipient information

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service
• Process orders and payments
• Verify deliveries and prevent fraud
• Send notifications about orders and account activity
• Improve our Service and user experience
• Comply with legal obligations

4. GPS and Location Data

We collect GPS location data when you:

• Clock in/out for attendance tracking
• Verify deliveries at construction sites
• Place orders (to validate site location)

This data is used for security, fraud prevention, and verification purposes. You can control location permissions through your device settings.

5. Information Sharing

We may share your information with:

• Suppliers: To fulfill your orders (delivery address, contact info)
• Customers: To process orders (business name, contact info)
• Service Providers: Payment processors, hosting providers
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Employee training on data protection

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information for legal or business purposes, typically for 7 years after account closure.

8. Your Rights

Under POPIA (Protection of Personal Information Act), you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Lodge a complaint with the Information Regulator

9. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns
• Improve our Service

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: privacy@sitestock.app
• Address: Windhoek, Namibia

Information Officer: SiteStock Privacy Team